Browse our most frequently asked questions list below to learn everything you need to know!
Yes, we carry liability insurance above state requirements. We provide a copy for every event if requested. We also keep up with NJ state standards, by having each unit inspected every year. This information can be found here https://www.nj.gov/dca/codes/publications/pdf_rides/permitted_rides.pdf
Unfortunately, weather can be a challenge. Your safety is our primary concern. If unfavorable weather conditions, including rain, thunderstorms, lightning, snow, and/or high winds (15MPH), are in the immediate forecast, our staff will contact you before your event. If an event cannot be moved inside, an alternative rental date can be discussed or a full refund can be given. All changes in rental times/dates must be made before the inflatables are delivered. ONCE THE UNIT IS SET UP ON YOUR PROPERTY NO REFUND WILL BE GIVEN!
Due to our amazing customers, we are able to offer hassle free cancelations. If you need to cancel for any reason, ask we ask is that you let us know as soon as you know. This helps keep our cost low so we can continue offering this service. If any balance is paid before hand, it will be fully refunded.
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. Before each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not rented as a WATERSLIDE. However, MOST of our inflatables can be used with water for a small fee. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (100ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with waterbags for a small fee.
If on the day of the event you decide you would like to extend your event longer than what you have scheduled for, we are happy to try and make this work. Contact us as soon as possible. An additional fee may apply.
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.